Waiting timeExcellentGoodFairPour

Kindness and listeningExcellentGoodFairPoor

Understanding of your requestExcellentGoodFairPoor

Quality of the answer providedExcellentGoodFairPoor

Your comments

Up to your expectations ?ExcellentGoodFairPoor

Clarity and simplicity of the quoteExcellentGoodFairPoor

Response time to get the quotationExcellentGoodFairPoor

Your comments

Do our products meet your requirements ?ExcellentGoodFairPoor

Global quality of our products ?ExcellentGoodFairPoor

Timely deliveryExcellentGoodFairPoor

Documentation attached to the productExcellentGoodFairPoor

Start up and commissioningExcellentGoodFairPoor

Your comments

Is the after sales service efficient ?ExcellentGoodFairPoor

Timely interventionExcellentGoodFairPoor

Your comments

Contact frequency by mail or by phoneExcellentGoodFairPoor

Visit frequencyExcellentGoodFairPoor

Your comments

Do you have a paper/printed catalogue available ?YesNo

Would you like to have a paper/printed catalogue ?YesNo

Do you prefer documentation available in electronic formatYesNo

Your comments

Would you like to participate to these events as a speaker ?YesNo

Would you like to participate to these events as a visitor ?YesNo

Your comments

If you had to name two strenghts of our company, what would they be ?

If you had to name two areas for improvment for our company, what would they be ?

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